1. Introduction

RIGID Fiberglass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rigidfg.com or contact us through any means.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form or request a quote
Subscribe to our newsletter
Apply for a job through our careers page
Contact us via email, phone, or WhatsApp

This information may include:

Name and job title
Company name
Email address
Phone number
Mailing address
Project requirements and specifications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and location data
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes
Process and fulfill orders
Send you relevant product information and updates
Improve our website and services
Analyze website usage and trends
Comply with legal obligations
Protect against fraudulent or unauthorized activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

Types of cookies we use:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
Preference Cookies: Remember your settings and preferences

You can control cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect website functionality.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that help us operate our business (e.g., email services, analytics providers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict processing of your information
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Qatar. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +974 4441 1350
Address: Building No. 6, Street 3149, Zone 91, Birkat Al Awamer, PO Box 40350, Doha, Qatar