1. Agreement to Terms

By accessing or using the RIGID Fiberglass website (rigidfg.com) and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our website or use our services.

2. Company Information

RIGID Fiberglass is a manufacturer of Glass Reinforced Polymer (GRP) and Fiber Reinforced Polymer (FRP) products, located in Doha, Qatar. These terms govern your use of our website and any products or services purchased from us.

3. Products and Services

Product Information

We make every effort to display our products accurately on our website. However, actual products may vary slightly from images shown due to manufacturing variations, screen display differences, or product updates.

Custom Manufacturing

Many of our products are custom-manufactured to client specifications. Custom orders are subject to separate quotations, timelines, and terms that will be provided upon request.

Pricing

All prices are subject to change without notice. Formal quotations remain valid for the period specified in the quote document. Prices do not include delivery, installation, or applicable taxes unless explicitly stated.

4. Quotations and Orders

Quotation Process

Quotations are provided based on the information you supply
Quotes are valid for 30 days unless otherwise specified
We reserve the right to revise quotations if specifications change

Order Acceptance

Orders are subject to acceptance by RIGID Fiberglass
A purchase order or signed quotation constitutes a binding agreement
We reserve the right to decline orders at our discretion

Payment Terms

Payment terms will be specified in individual quotations
Standard terms may require advance payment or deposits for custom orders
Late payments may be subject to interest charges

5. Delivery and Risk

Delivery dates are estimates and not guaranteed unless explicitly agreed in writing. Risk of loss and damage passes to the buyer upon delivery at the agreed location. The buyer is responsible for inspecting goods upon receipt.

6. Warranty

Product Warranty

RIGID Fiberglass warrants that products will be free from defects in materials and workmanship under normal use. Specific warranty terms vary by product and will be provided upon request or in product documentation.

Warranty Exclusions

Warranty does not cover:

Damage from improper installation or handling
Modifications made by unauthorized parties
Normal wear and tear
Use outside specified conditions or applications
Damage from accidents, misuse, or neglect

Warranty Claims

To make a warranty claim, contact us with proof of purchase and details of the defect. We will assess the claim and, at our discretion, repair, replace, or refund the product.

7. Limitation of Liability

To the maximum extent permitted by law, RIGID Fiberglass shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use or inability to use our products or services
Errors or omissions in product information
Delays in delivery
Any third-party actions

Our total liability shall not exceed the purchase price of the specific product or service giving rise to the claim.

8. Intellectual Property

All content on this website, including text, images, logos, designs, and documentation, is the property of RIGID Fiberglass and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

9. Website Use

Permitted Use

You may use our website for lawful purposes to:

Browse product information
Submit inquiries and quote requests
Access technical documentation
Apply for employment opportunities

Prohibited Use

You may not:

Use automated systems to access the website
Attempt to gain unauthorized access to our systems
Transmit malicious code or interfere with website operation
Use the website for any illegal or unauthorized purpose
Copy or scrape content without permission

10. Confidentiality

Any technical specifications, drawings, or proprietary information we provide remains confidential. You agree not to disclose such information to third parties without our written consent.

11. Force Majeure

We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, war, government actions, pandemics, supply chain disruptions, or labor disputes.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Qatar. Any disputes shall be subject to the exclusive jurisdiction of the courts of Qatar.

13. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website or services constitutes acceptance of the modified terms.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]
Phone: +974 4441 1350
Address: Building No. 6, Street 3149, Zone 91, Birkat Al Awamer, PO Box 40350, Doha, Qatar

Terms & Conditions